At Property Trac, your privacy is very important to us. We appreciate our customers and understand the value of protecting your rights. We hope to address all of your concerns through this list of privacy-related Frequently Asked Questions.

Does Property Trac collect my IP address?
Yes. We use this to identify you and your shopping cart, as well as to help us diagnose any problems you may encounter with our server.

Why does Property Trac need my personal Information?
We use your name, email address, phone number, mailing address and credit card information to process your orders and/or notify you of upcoming special offers. Unlike many companies, we keep your information private and do not sell any information about our customers to a third party.

What is your credit card fraud policy?
In the unlikely event that you experience unauthorized use of your credit card, promptly report the fraudulent activity to your credit card company. Under the Fair Credit Billing Act, you are only liable for the first $50 of the fraudulent charges. Please check with your credit card company to verify specific terms and conditions.

Will I receive mail from Property Trac?
We only send information about our special deals and specials to our customers who find it useful.

How safe is it to shop online?
Today, the Internet is actually the safest way of doing business with your credit card.

What are cookies and how do they affect my privacy?
Simply put, a "cookie" is a small file that serves as an identifier stored on your machine. Although they are not required, we use cookies to make web shopping easier for you. A cookie can also save your password so you do not need to enter it each time you visit our site from your PC.

Our site does contain links to other sites. Property Trac is not responsible for the privacy practices or the content of such websites.